How Do I Contact Facebook Directly
Approach 1: Making Use Of Facebook Resources
1. Open Up the Facebook Help Center page. If you aren't currently logged into Facebook, you'll need click the Log In switch in the leading right corner of the page to enter your Facebook e-mail address as well as password.
2. Review the options toolbar. This goes to the top of the screen, straight below the search bar-- you'll need to drag your computer mouse cursor over each choice to view its subsections. Your alternatives include the following:
- Utilizing Facebook - This area of the Help Center covers fundamental Facebook capability, consisting of how-tos on friending, messaging, and account creation.
- Handling Your Account - Covers items such as your login and also your profile setups.
- Privacy and Security - Addresses account safety, unfriending people, and hacked/fake accounts.
- Plans and Reporting - Covers fundamental coverage (misuse, spam, etc.) along with taking care of a deceases individual's Facebook account and also reporting hacked or phony accounts.
- You can likewise take a look at the "Questions You May Have" and "Popular Topics" sections on this page, considering that they cover usual issues and problems.
3. Select a relevant area. For example, if you're having a problem with an impostor account, you would certainly choose the "Privacy and Safety" section and after that click Hacked and Fake Accounts.
4. Review added alternatives. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a series of actions that describe ways to remedy your scenario.
- For example, Facebook advises taking care of an impostor account by going to the account's profile page, clicking ..., and clicking Report, after that following the on-screen guidelines.
5. Use the search bar to quicken your procedure. To do this, merely click on the search bar on top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - as well as type in a couple of words associated with your complaint. You should see several recommendations pop up in a drop-down menu below the search bar.
- For example, you might enter "impostor account", then click the "How do I report an account for impersonation?" outcome.
- The search bar below only links to Facebook's pre-written write-ups-- if you're trying to find an answer to a particular problem not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open Up the Ads Help Center page. If your business or page is having problems with advertisements, your concerns are generally attended to in this section.
- To look into advertising and marketing, you'll want to click Creating Ads or Managing Ads.
- For issues with advertising, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can't locate your current problem listed anywhere in the Help Center, your best bet is to seek it in the community forums below.
- You'll see a search bar on top of this page-- you could seek out topics (e.g., disabled accounts) from here.
Method 2: Sending an Issue through the Bbb
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the reduced ideal side of the web page alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Complete the Qualification Questions type. Here, you'll need to click the "Yes" or "No" checkbox for each and every of the complying with questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to begin submitting the kind once more.
6. Click Proceed. If you wish to change the language of the following types, you must first click the "Select Language" bar in the top left corner of the display and then click your preferred language.
7. Fill out the complaint kind. This will certainly vary from one person to another based upon one's personal information as well as the nature of one's issue, yet make certain to be as thorough as feasible when filling in this type. You must consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an email to arrive. Facebook operates West Coast time, so anticipate your e-mail to arrive appropriately within 3 to five company days.
Technique 3: Sending an Allure for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't presently handicapped), you will not have the ability to send an appeal.
2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook e-mail address. You could also use a telephone number here.
4. Key in your complete name. Make certain the name noted here straight matches the name on your account.
5. Click Choose Files. You'll also need to upload a picture of an ID-- be it a vehicle driver's permit, an authorization, or a passport photo.
- If you do not have an image of your ID offered, take one currently as well as send it to on your own via email so you could download it to your desktop.
6. Click on a file location. For instance, you could click Desktop below.
7. Click your ID photo. This will submit it to the Facebook form.
8. Type information right into the "Additional Info" box. This is the space where you could justify the reactivation of your account. Consider including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for review. Please keep in mind that you could not receive a feedback for a number of days.
- If you don't receive a reaction within a week, try resubmitting your form.
Technique 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This alternative is underneath the "Password" field in the leading right corner of your screen.
3. Key in your name, email address, or telephone number. Make sure you could access whichever platform you choose to go with.
4. Struck Enter.
5. Click Continue.
6. Inspect your chosen tool of communication for a code. For instance, if you noted your telephone number, you must get a text with a code.
- If you pick e-mail, check your Spam folder.
7. Type your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You can likewise opt to log out of your account on all gadgets if you assume your account has been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has actually efficiently been reset across all Facebook platforms (e.g., mobile and also desktop alike).