Contact Facebook Office
Technique 1: Utilizing Facebook Resources
1. Open the Facebook Help Center website. If you aren't already logged into Facebook, you'll require click the Log In switch in the top right corner of the page to enter your Facebook e-mail address as well as password.
2. Testimonial the options toolbar. This is at the top of the display, straight under the search bar-- you'll need to drag your mouse arrow over each choice to see its subsections. Your alternatives include the following:
- Using Facebook - This area of the Help Center covers fundamental Facebook functionality, including how-tos on friending, messaging, and also account creation.
- Managing Your Account - Covers items such as your login and also your profile setups.
- Privacy and also Security - Addresses account security, unfriending individuals, and also hacked/fake accounts.
- Policies and Coverage - Covers basic coverage (misuse, spam, etc.) as well as managing a deceases individual's Facebook account as well as reporting hacked or phony accounts.
- You could additionally check out the "Questions You May Have" and also "Popular Topics" sections on this page, since they cover typical problems and also problems.
3. Select an appropriate section. As an example, if you're having a problem with an impostor account, you would certainly choose the "Privacy and Safety" area and afterwards click Hacked and Fake Accounts.
4. Testimonial extra choices. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will raise a series of steps that clarify the best ways to remedy your situation.
- As an example, Facebook suggests dealing with an impostor account by going to the account's profile page, clicking ..., and also clicking Report, then adhering to the on-screen instructions.
5. Use the search bar to quicken your procedure. To do this, just click on the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and also enter a few words connected to your complaint. You need to see a number of pointers turn up in a drop-down menu listed below the search bar.
- For instance, you might enter "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar below just links to Facebook's pre-written short articles-- if you're seeking a solution to a details problem not covered in the Help Center, avoid in advance to the Community page.
6. Open the Ads Help Center page. If your company or page is having problems with advertisements, your questions are usually addressed in this section.
- To delve into advertising, you'll intend to click Creating Ads or Managing Ads.
- For problems with marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you can not find your existing problem noted throughout the Help Center, your best bet is to seek it in the community forums right here.
- You'll see a search bar at the top of this page-- you can search for topics (e.g., impaired accounts) from here.
Method 2: Submitting an Issue using the Bbb
1. Open Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This is on the lower appropriate side of the page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Certification Questions form. Here, you'll have to click the "Yes" or "No" checkbox for each of the following questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to start filling out the type once more.
6. Click Proceed. If you wish to change the language of the following kinds, you must first click the "Select Language" bar in the leading left edge of the screen and then click your favored language.
7. Fill in the complaint type. This will certainly differ from one person to another based upon one's individual info as well as the nature of one's problem, however make sure to be as thorough as possible when completing this type. You need to include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an email to show up. Facebook operates on West Coastline time, so anticipate your e-mail to arrive as necessary within three to 5 service days.
Method 3: Sending an Allure for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been impaired (or isn't presently impaired), you will not have the ability to submit an allure.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You can likewise use a phone number below.
4. Key in your complete name. See to it the name provided below directly matches the name on your account.
5. Click Choose Files. You'll likewise have to upload a photo of an ID-- be it a vehicle driver's certificate, a license, or a passport photo.
- If you don't have a photo of your ID offered, take one now as well as send it to on your own through e-mail so you could download it to your desktop computer.
6. Click on a file location. As an example, you might click Desktop right here.
7. Click your ID photo. This will certainly submit it to the Facebook type.
8. Type details right into the "Additional Info" box. This is the space where you can justify the resurgence of your account. Consider consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for testimonial. Please keep in mind that you may not get a response for several days.
- If you don't get a reaction within a week, attempt resubmitting your form.
Approach 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" area in the top right edge of your display.
3. Key in your name, e-mail address, or contact number. Ensure you could access whichever platform you decide to opt for.
4. Struck Enter.
5. Click Continue.
6. Check your preferred tool of communication for a code. For instance, if you noted your phone number, you need to get a text with a code.
- If you choose email, inspect your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You can additionally opt to log out of your account on all tools if you believe your account has actually been maliciously appropriated.
10. Type in a new password.
11. Click Continue. Your password has actually efficiently been reset across all Facebook systems (e.g., mobile and desktop computer alike).