Contact Facebook By Phone
Method 1: Using Facebook Resources
1. Open Up the Facebook Help Center web page. If you typically aren't already logged right into Facebook, you'll need click the Log In switch in the leading right edge of the page to enter your Facebook email address and password.
2. Evaluation the choices toolbar. This goes to the top of the screen, straight under the search bar-- you'll need to drag your computer mouse arrow over each alternative to watch its subsections. Your alternatives consist of the following:
- Making use of Facebook - This area of the Help Center covers basic Facebook performance, including how-tos on friending, messaging, and account production.
- Managing Your Account - Covers things such as your login and your profile settings.
- Privacy as well as Safety - Addresses account safety and security, unfriending people, and hacked/fake accounts.
- Policies as well as Coverage - Covers standard reporting (misuse, spam, and so on) in addition to handling a deceases individual's Facebook account and reporting hacked or fake accounts.
- You can additionally check out the "Questions You May Have" and also "Popular Topics" sections on this page, because they cover usual issues as well as grievances.
3. Select an appropriate section. For instance, if you're having an issue with an impostor account, you would certainly select the "Privacy and Safety" section and then click Hacked and Fake Accounts.
4. Review additional choices. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a series of steps that clarify the best ways to fix your situation.
- For instance, Facebook suggests taking care of an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, then following the on-screen directions.
5. Make use of the search bar to quicken your procedure. To do this, just click on the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as type in a few words connected to your problem. You need to see several tips pop up in a drop-down menu below the search bar.
- As an example, you might key in "impostor account", after that click the "How do I report an account for impersonation?" outcome.
- The search bar below just links to Facebook's pre-written posts-- if you're seeking a solution to a specific concern not covered in the Help Center, miss ahead to the Community page.
6. Open Up the Ads Help Center page. If your company or page is having concerns with ads, your questions are normally resolved in this section.
- To delve into marketing, you'll intend to click Creating Ads or Managing Ads.
- For troubles with advertising, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you cannot find your existing issue noted throughout the Help Center, your best option is to try to find it in the community forums right here.
- You'll see a search bar at the top of this page-- you could search for subjects (e.g., disabled accounts) from here.
Method 2: Sending a Complaint via the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the reduced best side of the web page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Credentials Questions kind. Below, you'll have to click the "Yes" or "No" checkbox for every of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to start completing the form once more.
6. Click Proceed. If you intend to change the language of the following forms, you have to initially click the "Select Language" bar in the leading left corner of the screen and after that click your preferred language.
7. Complete the problem kind. This will certainly differ from one person to another based on one's personal details and also the nature of one's grievance, yet make certain to be as extensive as possible when filling out this form. You must include every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait on an email to show up. Facebook operates West Shore time, so anticipate your e-mail to show up as necessary within 3 to 5 business days.
Technique 3: Submitting an Appeal for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't already been disabled (or isn't currently impaired), you won't be able to submit an appeal.
2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You can additionally make use of a phone number right here.
4. Enter your complete name. See to it the name provided right here directly matches the name on your account.
5. Click Choose Files. You'll likewise need to publish a picture of an ID-- be it a driver's certificate, a license, or a passport photo.
- If you do not have a picture of your ID available, take one currently and send it to on your own via e-mail so you can download it to your desktop computer.
6. Click a file location. For example, you could click Desktop below.
7. Click your ID photo. This will post it to the Facebook form.
8. Kind information right into the "Additional Info" box. This is the area in which you could warrant the reactivation of your account. Take into consideration including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your type to Facebook for evaluation. Please keep in mind that you may not obtain a response for numerous days.
- If you don't get a reaction within a week, try resubmitting your form.
Technique 4: Recouping Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is beneath the "Password" area in the leading right edge of your display.
3. Enter your name, e-mail address, or phone number. See to it you could access whichever system you decide to opt for.
4. Hit Enter.
5. Click Continue.
6. Check your preferred medium of interaction for a code. For instance, if you noted your phone number, you must get a message with a code.
- If you select email, examine your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You could also decide to log out of your account on all tools if you think your account has actually been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has actually efficiently been reset throughout all Facebook systems (e.g., mobile and also desktop alike).