Contact Facebook Support
Technique 1: Making Use Of Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't currently logged right into Facebook, you'll require click the Log In button in the top right edge of the page to enter your Facebook email address and also password.
2. Evaluation the options toolbar. This goes to the top of the screen, straight beneath the search bar-- you'll should drag your mouse cursor over each option to view its subsections. Your alternatives include the following:
- Utilizing Facebook - This section of the Help Center covers standard Facebook functionality, consisting of how-tos on friending, messaging, and also account creation.
- Managing Your Account - Covers products such as your login and your profile settings.
- Personal privacy and Safety and security - Addresses account safety and security, unfriending individuals, and hacked/fake accounts.
- Plans as well as Reporting - Covers basic reporting (abuse, spam, etc.) in addition to handling a deceases person's Facebook account as well as reporting hacked or phony accounts.
- You can also look into the "Questions You May Have" and also "Popular Topics" sections on this page, considering that they cover common concerns and also grievances.
3. Select an appropriate area. As an example, if you're having a problem with an impostor account, you would certainly select the "Privacy and Safety" section then click Hacked and Fake Accounts.
4. Review added alternatives. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly raise a series of steps that explain ways to fix your circumstance.
- For example, Facebook recommends taking care of an impostor account by going to the account's profile page, clicking ..., and clicking Report, after that adhering to the on-screen instructions.
5. Use the search bar to accelerate your process. To do this, merely click on the search bar at the top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and also type in a few words connected to your problem. You need to see numerous ideas appear in a drop-down menu below the search bar.
- For instance, you might key in "impostor account", then click the "How do I report an account for impersonation?" outcome.
- The search bar below only connect to Facebook's pre-written articles-- if you're trying to find an answer to a details concern not covered in the Help Center, miss in advance to the Neighborhood page.
6. Open Up the Ads Help Center page. If your business or page is having issues with ads, your questions are typically attended to in this section.
- To explore advertising and marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you cannot discover your current issue detailed throughout the Help Center, your best option is to look for it in the community forums below.
- You'll see a search bar at the top of this page-- you can seek out subjects (e.g., disabled accounts) from here.
Technique 2: Sending a Complaint by means of the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This gets on the lower ideal side of the website alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill out the Credentials Questions type. Right here, you'll need to click the "Yes" or "No" checkbox for each and every of the complying with inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to begin filling out the type once more.
6. Click Proceed. If you want to change the language of the list below types, you should initially click the "Select Language" bar in the top left corner of the screen then click your recommended language.
7. Complete the complaint kind. This will vary from person to person based upon one's personal info and the nature of one's problem, yet make sure to be as extensive as possible when filling out this kind. You must include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait on an email to get here. Facebook operates on West Shore time, so expect your e-mail to arrive as necessary within three to five company days.
Approach 3: Submitting an Allure for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't already been handicapped (or isn't really presently handicapped), you will not have the ability to submit an appeal.
2. Click the "submit an appeal" link. This is towards the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You could additionally utilize a phone number below.
4. Key in your full name. See to it the name noted here directly matches the name on your account.
5. Click Choose Files. You'll also need to publish a picture of an ID-- be it a vehicle driver's license, a permit, or a passport photo.
- If you do not have an image of your ID readily available, take one currently and send it to on your own through e-mail so you could download it to your desktop.
6. Click a file location. For example, you could click Desktop below.
7. Click your ID photo. This will post it to the Facebook form.
8. Type details into the "Additional Info" box. This is the area where you could validate the reactivation of your account. Think about consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for testimonial. Please keep in mind that you might not obtain a reaction for several days.
- If you do not receive a response within a week, attempt resubmitting your kind.
Technique 4: Recuperating Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is below the "Password" field in the top right corner of your screen.
3. Enter your name, email address, or contact number. Make certain you could access whichever system you decide to select.
4. Hit Enter.
5. Click Continue.
6. Examine your chosen tool of communication for a code. As an example, if you provided your contact number, you must get a message with a code.
- If you select e-mail, check your Spam folder.
7. Kind your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could additionally choose to log out of your account on all devices if you think your account has been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has efficiently been reset across all Facebook platforms (e.g., mobile and desktop computer alike).