Facebook Customer Service Phone Number
Method 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you aren't already logged into Facebook, you'll need click the Log In button in the leading right corner of the page to enter your Facebook e-mail address and password.
2. Review the options toolbar. This is at the top of the screen, directly below the search bar-- you'll need to drag your computer mouse cursor over each choice to see its subsections. Your alternatives consist of the following:
- Utilizing Facebook - This area of the Help Center covers standard Facebook functionality, consisting of how-tos on friending, messaging, and also account creation.
- Handling Your Account - Covers things such as your login and also your account setups.
- Privacy and Safety - Addresses account safety and security, unfriending individuals, as well as hacked/fake accounts.
- Policies as well as Reporting - Covers fundamental coverage (misuse, spam, and so on) in addition to managing a deceases individual's Facebook account and also reporting hacked or fake accounts.
- You could also look into the "Questions You May Have" as well as "Popular Topics" sections on this page, because they cover typical issues as well as grievances.
3. Select a pertinent area. For instance, if you're having a problem with an impostor account, you would certainly pick the "Privacy and Safety" section and afterwards click Hacked and Fake Accounts.
4. Review additional choices. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a series of steps that explain how you can correct your scenario.
- For instance, Facebook advises managing an impostor account by going to the account's account page, clicking ..., and also clicking Report, after that adhering to the on-screen directions.
5. Use the search bar to accelerate your procedure. To do this, merely click the search bar at the top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - as well as enter a few words related to your issue. You must see several ideas turn up in a drop-down menu listed below the search bar.
- For example, you might enter "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar right here only links to Facebook's pre-written short articles-- if you're searching for an answer to a specific issue not covered in the Help Center, avoid in advance to the Neighborhood page.
6. Open the Ads Help Center page. If your service or page is having concerns with ads, your inquiries are normally addressed in this area.
- To delve into advertising, you'll wish to click Creating Ads or Managing Ads.
- For problems with marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can not find your existing issue provided anywhere in the Help Center, your best bet is to seek it in the community forums below.
- You'll see a search bar on top of this page-- you can seek out topics (e.g., impaired accounts) from here.
Technique 2: Submitting a Complaint through the Bbb
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the reduced appropriate side of the website next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill out the Certification Questions type. Here, you'll should click the "Yes" or "No" checkbox for each and every of the adhering to inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to begin submitting the form once again.
6. Click Proceed. If you intend to alter the language of the following types, you should first click the "Select Language" bar in the top left corner of the screen and after that click your recommended language.
7. Fill in the complaint form. This will certainly differ from one person to another based on one's individual info as well as the nature of one's issue, but make sure to be as thorough as possible when filling out this form. You must consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait on an e-mail to arrive. Facebook operates West Coast time, so expect your e-mail to arrive accordingly within 3 to five company days.
Approach 3: Sending an Allure for a Disabled Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been disabled (or isn't presently disabled), you won't be able to submit an allure.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You could additionally make use of a contact number right here.
4. Enter your complete name. See to it the name noted right here straight matches the name on your account.
5. Click Choose Files. You'll likewise need to submit a picture of an ID-- be it a motorist's license, a permit, or a passport photo.
- If you do not have an image of your ID available, take one currently and also send it to yourself by means of e-mail so you could download it to your desktop.
6. Click on a file location. For example, you could click Desktop right here.
7. Click your ID image. This will submit it to the Facebook form.
8. Kind information into the "Additional Info" box. This is the area in which you can justify the awakening of your account. Consider including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for evaluation. Please note that you may not get a response for several days.
- If you do not obtain a response within a week, attempt resubmitting your kind.
Method 4: Recuperating Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" area in the leading right edge of your screen.
3. Type in your name, email address, or phone number. Make certain you can access whichever platform you choose to choose.
4. Struck Enter.
5. Click Continue.
6. Inspect your preferred medium of interaction for a code. As an example, if you provided your telephone number, you need to get a message with a code.
- If you choose e-mail, examine your Spam folder.
7. Type your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You can additionally decide to log out of your account on all devices if you assume your account has been maliciously appropriated.
10. Key in a new password.
11. Click Continue. Your password has effectively been reset throughout all Facebook systems (e.g., mobile as well as desktop computer alike).