How To Contact Facebook Headquarters
Approach 1: Utilizing Facebook Resources
1. Open the Facebook Help Center page. If you aren't already logged into Facebook, you'll need click the Log In button in the top right edge of the page to enter your Facebook e-mail address and also password.
2. Review the options toolbar. This is at the top of the screen, straight under the search bar-- you'll need to drag your computer mouse cursor over each alternative to see its subsections. Your options consist of the following:
- Utilizing Facebook - This area of the Help Center covers fundamental Facebook capability, including how-tos on friending, messaging, and account creation.
- Managing Your Account - Covers products such as your login and also your account setups.
- Personal privacy and also Security - Addresses account safety, unfriending individuals, as well as hacked/fake accounts.
- Plans and also Reporting - Covers fundamental coverage (misuse, spam, etc.) in addition to handling a deceases person's Facebook account as well as reporting hacked or phony accounts.
- You could likewise take a look at the "Questions You May Have" as well as "Popular Topics" areas on this page, since they cover usual issues and issues.
3. Select an appropriate area. For instance, if you're having a problem with an impostor account, you 'd select the "Privacy and Safety" area and after that click Hacked and Fake Accounts.
4. Testimonial added alternatives. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will bring up a series of steps that describe the best ways to fix your scenario.
- As an example, Facebook suggests dealing with an impostor account by going to the account's account page, clicking ..., and also clicking Report, then following the on-screen instructions.
5. Make use of the search bar to accelerate your procedure. To do this, just click the search bar on top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and also type in a couple of words associated with your grievance. You ought to see numerous recommendations appear in a drop-down menu listed below the search bar.
- For instance, you might key in "impostor account", after that click the "How do I report an account for impersonation?" outcome.
- The search bar here only links to Facebook's pre-written write-ups-- if you're seeking a response to a certain issue not covered in the Help Center, avoid ahead to the Community page.
6. Open the Ads Help Center page. If your organisation or page is having problems with ads, your concerns are typically resolved in this section.
- To delve into advertising and marketing, you'll want to click Creating Ads or Managing Ads.
- For issues with marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can not locate your existing issue detailed anywhere in the Help Center, your best choice is to search for it in the community forums below.
- You'll see a search bar on top of this page-- you can look up subjects (e.g., disabled accounts) from here.
Method 2: Submitting a Complaint by means of the Bbb
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the lower appropriate side of the web page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Credentials Questions kind. Right here, you'll have to click the "Yes" or "No" checkbox for every of the adhering to concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to start completing the form once again.
6. Click Proceed. If you want to change the language of the list below forms, you have to initially click the "Select Language" bar in the top left edge of the display and then click your favored language.
7. Submit the problem kind. This will differ from person to person based on one's individual info and also the nature of one's complaint, but make sure to be as complete as feasible when completing this form. You need to include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Await an email to show up. Facebook operates on West Coast time, so anticipate your e-mail to arrive as necessary within 3 to 5 service days.
Approach 3: Submitting an Appeal for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really presently impaired), you won't have the ability to submit an appeal.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You can additionally use a phone number below.
4. Type in your complete name. Make certain the name detailed right here straight matches the name on your account.
5. Click Choose Files. You'll additionally need to upload a picture of an ID-- be it a motorist's permit, a license, or a passport photo.
- If you don't have an image of your ID readily available, take one now as well as send it to on your own by means of e-mail so you could download it to your desktop computer.
6. Click on a file location. For example, you could click Desktop here.
7. Click your ID photo. This will upload it to the Facebook kind.
8. Type information into the "Additional Info" box. This is the area in which you can validate the awakening of your account. Think about including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your kind to Facebook for review. Please note that you might not get a reaction for several days.
- If you do not obtain an action within a week, try resubmitting your type.
Method 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is below the "Password" area in the leading right edge of your display.
3. Enter your name, email address, or phone number. Make certain you could access whichever platform you opt to opt for.
4. Struck Enter.
5. Click Continue.
6. Check your selected tool of interaction for a code. For instance, if you detailed your telephone number, you need to obtain a message with a code.
- If you choose e-mail, check your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You could likewise prefer to log out of your account on all devices if you think your account has been maliciously appropriated.
10. Type in a new password.
11. Click Continue. Your password has actually effectively been reset across all Facebook systems (e.g., mobile and also desktop computer alike).