Contact Facebook Team
Method 1: Using Facebook Resources
1. Open the Facebook Help Center page. If you aren't currently logged into Facebook, you'll need click the Log In button in the leading right edge of the page to enter your Facebook email address and password.
2. Testimonial the alternatives toolbar. This goes to the top of the display, directly below the search bar-- you'll need to drag your mouse arrow over each option to view its subsections. Your options consist of the following:
- Utilizing Facebook - This section of the Help Center covers basic Facebook performance, consisting of how-tos on friending, messaging, as well as account production.
- Handling Your Account - Covers products such as your login and also your profile setups.
- Personal privacy and Safety - Addresses account safety and security, unfriending individuals, as well as hacked/fake accounts.
- Plans and also Reporting - Covers fundamental coverage (misuse, spam, and so on) as well as managing a deceases individual's Facebook account as well as reporting hacked or fake accounts.
- You could also take a look at the "Questions You May Have" as well as "Popular Topics" areas on this page, since they cover usual issues as well as issues.
3. Select a relevant area. For example, if you're having a trouble with an impostor account, you 'd select the "Privacy and Safety" section and after that click Hacked and Fake Accounts.
4. Testimonial added alternatives. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of steps that explain the best ways to remedy your situation.
- For instance, Facebook advises taking care of an impostor account by going to the account's profile page, clicking ..., as well as clicking Report, then adhering to the on-screen directions.
5. Utilize the search bar to accelerate your procedure. To do this, simply click on the search bar at the top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and also enter a few words connected to your grievance. You must see a number of tips turn up in a drop-down menu below the search bar.
- As an example, you might type in "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar below just links to Facebook's pre-written articles-- if you're searching for a solution to a particular issue not covered in the Help Center, avoid in advance to the Neighborhood page.
6. Open the Ads Help Center page. If your service or page is having problems with ads, your concerns are usually dealt with in this area.
- To explore marketing, you'll wish to click Creating Ads or Managing Ads.
- For issues with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can not discover your present problem detailed throughout the Help Center, your best choice is to search for it in the community forums below.
- You'll see a search bar on top of this page-- you can seek out subjects (e.g., disabled accounts) from here.
Approach 2: Submitting a Complaint using the Better Business Bureau
1. Open up Facebook's Bbb page.
2. Scroll down and also click Submit a Complaint. This is on the lower best side of the page beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Certification Questions type. Here, you'll have to click the "Yes" or "No" checkbox for each and every of the following questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to begin filling out the kind once again.
6. Click Proceed. If you wish to change the language of the list below kinds, you should first click the "Select Language" bar in the leading left edge of the display and after that click your preferred language.
7. Fill in the problem kind. This will certainly vary from one person to another based on one's individual info and also the nature of one's complaint, however make sure to be as detailed as possible when filling in this kind. You must include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait on an email to show up. Facebook operates on West Coast time, so anticipate your email to show up as necessary within three to 5 company days.
Method 3: Sending a Charm for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been disabled (or isn't currently disabled), you will not have the ability to submit an allure.
2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can likewise use a contact number below.
4. Key in your full name. Ensure the name provided here directly matches the name on your account.
5. Click Choose Files. You'll additionally should publish a photo of an ID-- be it a vehicle driver's certificate, an authorization, or a passport photo.
- If you do not have a picture of your ID readily available, take one now and send it to yourself using email so you could download it to your desktop.
6. Click a file location. As an example, you could click Desktop right here.
7. Click your ID photo. This will submit it to the Facebook type.
8. Type details right into the "Additional Info" box. This is the space where you could validate the resurgence of your account. Think about including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for review. Please note that you could not obtain an action for numerous days.
- If you don't obtain a response within a week, attempt resubmitting your type.
Technique 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is below the "Password" field in the leading right edge of your screen.
3. Type in your name, email address, or phone number. Make sure you can access whichever system you decide to opt for.
4. Hit Enter.
5. Click Continue.
6. Examine your preferred medium of interaction for a code. As an example, if you noted your contact number, you ought to get a message with a code.
- If you select email, inspect your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You can likewise prefer to log out of your account on all gadgets if you assume your account has been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has successfully been reset across all Facebook systems (e.g., mobile and also desktop alike).