Facebook Customer Service Phone Number
Approach 1: Utilizing Facebook Resources
1. Open the Facebook Help Center page. If you typically aren't currently logged into Facebook, you'll need click the Log In switch in the top right corner of the page to enter your Facebook email address and password.
2. Testimonial the alternatives toolbar. This is at the top of the display, directly under the search bar-- you'll need to drag your computer mouse cursor over each option to view its subsections. Your options consist of the following:
- Using Facebook - This section of the Help Center covers standard Facebook performance, consisting of how-tos on friending, messaging, as well as account production.
- Handling Your Account - Covers items such as your login and your profile setups.
- Privacy and Safety and security - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.
- Policies and Reporting - Covers standard reporting (abuse, spam, and so on) along with taking care of a deceases person's Facebook account as well as reporting hacked or fake accounts.
- You could also look into the "Questions You May Have" as well as "Popular Topics" areas on this page, considering that they cover usual concerns and problems.
3. Select a relevant area. For instance, if you're having a problem with an impostor account, you would certainly choose the "Privacy and Safety" section and then click Hacked and Fake Accounts.
4. Evaluation extra choices. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will bring up a collection of steps that explain the best ways to correct your situation.
- As an example, Facebook suggests taking care of an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, after that adhering to the on-screen guidelines.
5. Utilize the search bar to expedite your process. To do this, simply click the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and enter a couple of words associated with your issue. You ought to see a number of pointers turn up in a drop-down menu below the search bar.
- As an example, you might type in "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar here only links to Facebook's pre-written write-ups-- if you're searching for a response to a details problem not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open the Ads Help Center page. If your company or page is having concerns with advertisements, your inquiries are typically addressed in this area.
- To look into advertising, you'll want to click Creating Ads or Managing Ads.
- For issues with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you can't find your current problem noted anywhere in the Help Center, your best choice is to seek it in the community forums below.
- You'll see a search bar on top of this page-- you can look up subjects (e.g., impaired accounts) from here.
Technique 2: Sending an Issue using the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This gets on the reduced right side of the page beside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill in the Qualification Questions kind. Here, you'll need to click the "Yes" or "No" checkbox for each of the following inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can also click Clear & Start Over to begin filling in the form once again.
6. Click Proceed. If you want to transform the language of the following forms, you need to initially click the "Select Language" bar in the top left edge of the display and after that click your recommended language.
7. Fill out the issue type. This will certainly differ from one person to another based on one's individual details and also the nature of one's grievance, but make sure to be as thorough as feasible when filling in this form. You need to consist of all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait on an e-mail to get here. Facebook operates on West Shore time, so anticipate your email to arrive appropriately within 3 to 5 business days.
Method 3: Submitting an Appeal for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been handicapped (or isn't presently disabled), you will not be able to send an appeal.
2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You can also make use of a telephone number here.
4. Type in your full name. Make certain the name listed right here straight matches the name on your account.
5. Click Choose Files. You'll also need to submit a photo of an ID-- be it a vehicle driver's certificate, a permit, or a passport photo.
- If you do not have an image of your ID available, take one now and send it to yourself via e-mail so you can download it to your desktop computer.
6. Click on a file location. For instance, you could click Desktop here.
7. Click your ID image. This will certainly upload it to the Facebook form.
8. Type information into the "Additional Info" box. This is the area where you can validate the resurgence of your account. Consider including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for evaluation. Please keep in mind that you might not receive an action for several days.
- If you don't receive a reaction within a week, try resubmitting your kind.
Technique 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" field in the leading right corner of your screen.
3. Enter your name, email address, or contact number. See to it you could access whichever system you choose to choose.
4. Hit Enter.
5. Click Continue.
6. Inspect your preferred tool of interaction for a code. For example, if you listed your phone number, you ought to get a text with a code.
- If you choose email, examine your Spam folder.
7. Kind your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You can also decide to log out of your account on all gadgets if you assume your account has been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has actually successfully been reset across all Facebook systems (e.g., mobile and also desktop alike).