Is There A Facebook Customer Service Number
Approach 1: Making Use Of Facebook Resources
1. Open Up the Facebook Help Center web page. If you aren't currently logged into Facebook, you'll need click the Log In switch in the leading right edge of the page to enter your Facebook e-mail address as well as password.
2. Review the options toolbar. This is at the top of the screen, directly beneath the search bar-- you'll should drag your computer mouse arrow over each alternative to watch its subsections. Your choices consist of the following:
- Using Facebook - This section of the Help Center covers fundamental Facebook capability, including how-tos on friending, messaging, and account creation.
- Handling Your Account - Covers items such as your login and also your profile settings.
- Privacy and Safety - Addresses account protection, unfriending people, and hacked/fake accounts.
- Plans as well as Coverage - Covers basic coverage (misuse, spam, etc.) in addition to taking care of a deceases individual's Facebook account and reporting hacked or fake accounts.
- You could likewise look into the "Questions You May Have" as well as "Popular Topics" areas on this page, since they cover usual problems and also complaints.
3. Select an appropriate area. For instance, if you're having a trouble with an impostor account, you 'd choose the "Privacy and Safety" area and then click Hacked and Fake Accounts.
4. Evaluation extra choices. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a series of actions that discuss ways to remedy your situation.
- As an example, Facebook advises handling an impostor account by going to the account's profile page, clicking ..., and clicking Report, then adhering to the on-screen guidelines.
5. Utilize the search bar to expedite your procedure. To do this, just click on the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and key in a few words associated with your issue. You should see numerous recommendations turn up in a drop-down menu below the search bar.
- For example, you might type in "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar below only connect to Facebook's pre-written articles-- if you're seeking an answer to a particular problem not covered in the Help Center, miss ahead to the Community page.
6. Open the Ads Help Center page. If your business or page is having issues with ads, your concerns are typically attended to in this area.
- To explore advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can't locate your current problem provided throughout the Help Center, your best choice is to seek it in the community forums right here.
- You'll see a search bar at the top of this page-- you can search for subjects (e.g., impaired accounts) from here.
Method 2: Sending an Issue by means of the Bbb
1. Open Facebook's Bbb page.
2. Scroll down and also click Submit a Complaint. This gets on the reduced ideal side of the web page next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Certification Questions form. Right here, you'll should click the "Yes" or "No" checkbox for each of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to start filling in the form once more.
6. Click Proceed. If you wish to change the language of the following kinds, you have to initially click the "Select Language" bar in the leading left edge of the screen and then click your favored language.
7. Fill in the complaint kind. This will certainly vary from person to person based on one's personal details and also the nature of one's grievance, but be sure to be as thorough as feasible when filling in this form. You need to consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait on an e-mail to get here. Facebook operates on West Coastline time, so anticipate your email to get here accordingly within 3 to five company days.
Approach 3: Submitting an Appeal for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't really currently handicapped), you won't have the ability to submit an appeal.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You can likewise use a phone number below.
4. Type in your full name. Ensure the name provided here straight matches the name on your account.
5. Click Choose Files. You'll likewise should post a picture of an ID-- be it a driver's license, an authorization, or a passport photo.
- If you do not have a photo of your ID readily available, take one now and also send it to on your own using email so you can download it to your desktop computer.
6. Click on a file location. As an example, you could click Desktop right here.
7. Click your ID image. This will certainly publish it to the Facebook type.
8. Kind information right into the "Additional Info" box. This is the space in which you could justify the awakening of your account. Consider including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for testimonial. Please note that you may not obtain an action for several days.
- If you do not obtain a response within a week, attempt resubmitting your form.
Method 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is below the "Password" area in the leading right corner of your screen.
3. Key in your name, email address, or telephone number. Ensure you can access whichever system you choose to opt for.
4. Hit Enter.
5. Click Continue.
6. Examine your selected tool of interaction for a code. As an example, if you noted your contact number, you ought to obtain a message with a code.
- If you pick e-mail, inspect your Spam folder.
7. Kind your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could additionally decide to log out of your account on all gadgets if you assume your account has been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has effectively been reset across all Facebook systems (e.g., mobile and also desktop alike).