Is There A Phone Number For Facebook Customer Service
Approach 1: Utilizing Facebook Resources
1. Open the Facebook Help Center website. If you aren't currently logged right into Facebook, you'll need click the Log In button in the leading right corner of the page to enter your Facebook e-mail address as well as password.
2. Evaluation the options toolbar. This goes to the top of the display, straight below the search bar-- you'll have to drag your mouse arrow over each option to see its subsections. Your choices include the following:
- Using Facebook - This area of the Help Center covers fundamental Facebook performance, including how-tos on friending, messaging, and also account creation.
- Handling Your Account - Covers products such as your login as well as your account settings.
- Personal privacy and Safety - Addresses account safety and security, unfriending individuals, and also hacked/fake accounts.
- Plans and also Reporting - Covers standard reporting (misuse, spam, etc.) along with handling a deceases individual's Facebook account and also reporting hacked or phony accounts.
- You can additionally have a look at the "Questions You May Have" and "Popular Topics" areas on this page, since they cover common problems and issues.
3. Select a pertinent section. For instance, if you're having a problem with an impostor account, you would certainly select the "Privacy and Safety" section and then click Hacked and Fake Accounts.
4. Testimonial added choices. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly raise a collection of steps that discuss how you can treat your circumstance.
- For instance, Facebook suggests taking care of an impostor account by going to the account's account page, clicking ..., and clicking Report, after that adhering to the on-screen instructions.
5. Make use of the search bar to quicken your process. To do this, merely click the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and also type in a few words related to your grievance. You must see numerous ideas appear in a drop-down menu listed below the search bar.
- As an example, you might enter "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar below just connect to Facebook's pre-written articles-- if you're looking for an answer to a certain problem not covered in the Help Center, skip ahead to the Neighborhood page.
6. Open Up the Ads Help Center page. If your company or page is having concerns with advertisements, your inquiries are usually resolved in this area.
- To look into marketing, you'll want to click Creating Ads or Managing Ads.
- For issues with advertising, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you can't find your existing issue noted throughout the Help Center, your best option is to try to find it in the community forums right here.
- You'll see a search bar at the top of this page-- you can search for subjects (e.g., handicapped accounts) from here.
Technique 2: Submitting a Grievance via the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This gets on the reduced best side of the web page beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Submit the Qualification Questions kind. Right here, you'll should click the "Yes" or "No" checkbox for every of the following concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to start submitting the form once more.
6. Click Proceed. If you want to alter the language of the following kinds, you need to initially click the "Select Language" bar in the leading left edge of the screen and then click your recommended language.
7. Complete the grievance form. This will vary from one person to another based on one's personal info as well as the nature of one's problem, but make sure to be as thorough as feasible when filling in this kind. You should include every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait on an e-mail to get here. Facebook operates on West Coastline time, so anticipate your e-mail to show up accordingly within 3 to five company days.
Technique 3: Submitting an Appeal for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been impaired (or isn't presently disabled), you will not be able to submit a charm.
2. Click the "submit an appeal" link. This is towards all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You can additionally make use of a telephone number below.
4. Key in your full name. Make certain the name noted here straight matches the name on your account.
5. Click Choose Files. You'll additionally should upload an image of an ID-- be it a motorist's license, an authorization, or a passport photo.
- If you don't have a picture of your ID offered, take one currently and send it to on your own by means of e-mail so you can download it to your desktop computer.
6. Click on a file location. For example, you might click Desktop below.
7. Click your ID picture. This will certainly post it to the Facebook type.
8. Type information into the "Additional Info" box. This is the room where you can validate the reactivation of your account. Think about consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for testimonial. Please note that you might not receive an action for numerous days.
- If you do not obtain a reaction within a week, try resubmitting your form.
Approach 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" area in the leading right corner of your screen.
3. Type in your name, email address, or phone number. Make certain you can access whichever platform you opt to choose.
4. Struck Enter.
5. Click Continue.
6. Check your selected tool of communication for a code. For instance, if you provided your phone number, you need to obtain a text with a code.
- If you select e-mail, inspect your Spam folder.
7. Type your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once again. You can also choose to log out of your account on all tools if you think your account has been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has actually effectively been reset throughout all Facebook platforms (e.g., mobile and also desktop computer alike).