Contact Facebook Legal Department
Technique 1: Making Use Of Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't currently logged into Facebook, you'll need click the Log In button in the leading right corner of the page to enter your Facebook e-mail address as well as password.
2. Evaluation the choices toolbar. This is at the top of the screen, straight underneath the search bar-- you'll should drag your mouse cursor over each option to view its subsections. Your choices consist of the following:
- Using Facebook - This area of the Help Center covers fundamental Facebook capability, including how-tos on friending, messaging, and also account development.
- Managing Your Account - Covers products such as your login and also your account settings.
- Personal privacy as well as Security - Addresses account protection, unfriending people, and also hacked/fake accounts.
- Policies as well as Reporting - Covers fundamental coverage (misuse, spam, and so on) as well as managing a deceases individual's Facebook account and also reporting hacked or phony accounts.
- You can also look into the "Questions You May Have" and also "Popular Topics" sections on this page, because they cover usual concerns and also problems.
3. Select a pertinent area. For instance, if you're having an issue with an impostor account, you would certainly choose the "Privacy and Safety" section and then click Hacked and Fake Accounts.
4. Testimonial extra choices. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of steps that describe how to remedy your situation.
- For instance, Facebook advises taking care of an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, after that complying with the on-screen instructions.
5. Use the search bar to quicken your procedure. To do this, just click on the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and also type in a couple of words connected to your issue. You need to see several pointers turn up in a drop-down menu below the search bar.
- As an example, you might key in "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar right here just connect to Facebook's pre-written posts-- if you're seeking a solution to a certain issue not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open Up the Ads Help Center page. If your company or page is having concerns with ads, your inquiries are usually dealt with in this area.
- To look into advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For issues with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can't find your existing problem noted throughout the Help Center, your best option is to look for it in the community forums below.
- You'll see a search bar on top of this page-- you could look up topics (e.g., disabled accounts) from here.
Approach 2: Submitting a Complaint using the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the lower right side of the page beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Credentials Questions type. Right here, you'll should click the "Yes" or "No" checkbox for each and every of the adhering to concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can also click Clear & Start Over to start submitting the type again.
6. Click Proceed. If you wish to transform the language of the list below forms, you need to initially click the "Select Language" bar in the top left corner of the display and afterwards click your preferred language.
7. Fill in the complaint type. This will certainly vary from one person to another based on one's personal info and also the nature of one's problem, yet be sure to be as detailed as feasible when submitting this type. You must consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Await an e-mail to show up. Facebook operates West Shore time, so expect your e-mail to get here appropriately within 3 to 5 business days.
Approach 3: Sending an Allure for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't already been handicapped (or isn't really presently handicapped), you won't have the ability to send an allure.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You could likewise use a phone number here.
4. Enter your complete name. Make sure the name detailed here straight matches the name on your account.
5. Click Choose Files. You'll also should submit a picture of an ID-- be it a chauffeur's license, an authorization, or a passport photo.
- If you do not have an image of your ID offered, take one now and send it to yourself by means of email so you can download it to your desktop.
6. Click on a file location. For instance, you could click Desktop right here.
7. Click your ID image. This will submit it to the Facebook type.
8. Kind details right into the "Additional Info" box. This is the space in which you could validate the reactivation of your account. Consider including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for testimonial. Please note that you may not receive an action for numerous days.
- If you do not receive a feedback within a week, attempt resubmitting your kind.
Method 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is underneath the "Password" field in the leading right corner of your screen.
3. Type in your name, e-mail address, or contact number. Make sure you can access whichever system you prefer to choose.
4. Hit Enter.
5. Click Continue.
6. Examine your chosen tool of interaction for a code. For instance, if you listed your phone number, you should get a text with a code.
- If you choose e-mail, inspect your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You can also prefer to log out of your account on all tools if you assume your account has actually been maliciously appropriated.
10. Type in a new password.
11. Click Continue. Your password has actually successfully been reset throughout all Facebook platforms (e.g., mobile and desktop alike).