Contact Facebook Team
Method 1: Using Facebook Resources
1. Open the Facebook Help Center webpage. If you aren't already logged right into Facebook, you'll require click the Log In button in the leading right edge of the page to enter your Facebook email address and password.
2. Testimonial the alternatives toolbar. This goes to the top of the display, straight below the search bar-- you'll have to drag your mouse cursor over each alternative to view its subsections. Your alternatives include the following:
- Making use of Facebook - This area of the Help Center covers standard Facebook capability, consisting of how-tos on friending, messaging, and account creation.
- Handling Your Account - Covers items such as your login and also your profile setups.
- Privacy and also Security - Addresses account protection, unfriending individuals, as well as hacked/fake accounts.
- Policies as well as Coverage - Covers standard reporting (misuse, spam, and so on) in addition to dealing with a deceases individual's Facebook account as well as reporting hacked or fake accounts.
- You can likewise check out the "Questions You May Have" as well as "Popular Topics" areas on this page, because they cover typical concerns as well as complaints.
3. Select a pertinent area. For instance, if you're having a trouble with an impostor account, you would certainly pick the "Privacy and Safety" area and then click Hacked and Fake Accounts.
4. Evaluation extra alternatives. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of steps that clarify ways to treat your circumstance.
- For instance, Facebook suggests handling an impostor account by going to the account's account page, clicking ..., as well as clicking Report, after that following the on-screen instructions.
5. Utilize the search bar to accelerate your process. To do this, merely click the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as type in a few words associated with your grievance. You must see numerous tips appear in a drop-down menu listed below the search bar.
- For instance, you might key in "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar here only connect to Facebook's pre-written articles-- if you're looking for a solution to a details concern not covered in the Help Center, avoid in advance to the Neighborhood page.
6. Open the Ads Help Center page. If your organisation or page is having problems with ads, your inquiries are generally addressed in this section.
- To delve into marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you can not locate your current problem detailed throughout the Help Center, your best option is to seek it in the community forums here.
- You'll see a search bar on top of this page-- you could look up subjects (e.g., handicapped accounts) from here.
Approach 2: Sending a Complaint using the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This is on the lower ideal side of the web page alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill out the Qualification Questions type. Below, you'll should click the "Yes" or "No" checkbox for every of the complying with questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can also click Clear & Start Over to start filling out the form once more.
6. Click Proceed. If you wish to transform the language of the following types, you must initially click the "Select Language" bar in the leading left edge of the display and then click your preferred language.
7. Fill in the complaint kind. This will certainly vary from one person to another based upon one's personal details and the nature of one's grievance, yet be sure to be as detailed as feasible when filling in this type. You need to consist of all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait on an e-mail to arrive. Facebook operates West Shore time, so expect your e-mail to show up appropriately within 3 to 5 company days.
Approach 3: Sending an Appeal for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't been impaired (or isn't really currently disabled), you will not be able to submit an allure.
2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You could additionally utilize a telephone number here.
4. Enter your complete name. Ensure the name provided right here directly matches the name on your account.
5. Click Choose Files. You'll also need to post a photo of an ID-- be it a chauffeur's certificate, a license, or a passport photo.
- If you don't have an image of your ID offered, take one now and send it to yourself through e-mail so you could download it to your desktop.
6. Click on a file location. As an example, you could click Desktop right here.
7. Click your ID photo. This will upload it to the Facebook kind.
8. Type information into the "Additional Info" box. This is the space in which you could validate the resurgence of your account. Consider consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your type to Facebook for review. Please note that you could not get a reaction for several days.
- If you do not get a reaction within a week, try resubmitting your kind.
Approach 4: Recouping Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" area in the leading right corner of your screen.
3. Enter your name, e-mail address, or phone number. Make sure you could access whichever system you prefer to select.
4. Struck Enter.
5. Click Continue.
6. Check your selected medium of communication for a code. For instance, if you provided your telephone number, you need to get a text with a code.
- If you choose email, check your Spam folder.
7. Type your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You can additionally choose to log out of your account on all gadgets if you believe your account has actually been maliciously appropriated.
10. Key in a new password.
11. Click Continue. Your password has successfully been reset throughout all Facebook systems (e.g., mobile as well as desktop alike).