Facebook Contact Form
Method 1: Utilizing Facebook Resources
1. Open the Facebook Help Center webpage. If you aren't already logged right into Facebook, you'll require click the Log In switch in the top right edge of the page to enter your Facebook e-mail address and password.
2. Testimonial the options toolbar. This is at the top of the display, directly beneath the search bar-- you'll should drag your mouse arrow over each option to watch its subsections. Your alternatives include the following:
- Using Facebook - This section of the Help Center covers standard Facebook functionality, including how-tos on friending, messaging, and also account development.
- Handling Your Account - Covers items such as your login as well as your account setups.
- Personal privacy and also Safety - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.
- Plans as well as Reporting - Covers standard reporting (misuse, spam, etc.) along with taking care of a deceases individual's Facebook account and reporting hacked or fake accounts.
- You can likewise check out the "Questions You May Have" and "Popular Topics" sections on this page, since they cover common problems as well as issues.
3. Select a pertinent section. For instance, if you're having a trouble with an impostor account, you would certainly pick the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Evaluation extra choices. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will raise a series of actions that describe how you can treat your circumstance.
- For example, Facebook suggests handling an impostor account by going to the account's profile page, clicking ..., and also clicking Report, then complying with the on-screen instructions.
5. Utilize the search bar to accelerate your procedure. To do this, just click the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and key in a few words associated with your issue. You ought to see a number of suggestions pop up in a drop-down menu below the search bar.
- As an example, you might key in "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar right here only connect to Facebook's pre-written write-ups-- if you're looking for an answer to a particular problem not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open the Ads Help Center page. If your business or page is having concerns with ads, your questions are normally addressed in this section.
- To delve into marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can not find your present problem provided anywhere in the Help Center, your best choice is to try to find it in the community forums here.
- You'll see a search bar at the top of this page-- you can seek out subjects (e.g., disabled accounts) from here.
Approach 2: Submitting an Issue via the Bbb
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This gets on the lower ideal side of the web page alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Submit the Certification Questions form. Below, you'll have to click the "Yes" or "No" checkbox for each and every of the complying with questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to start filling in the kind once more.
6. Click Proceed. If you intend to change the language of the following types, you must first click the "Select Language" bar in the top left corner of the display and then click your favored language.
7. Fill in the issue type. This will certainly vary from person to person based upon one's personal info and also the nature of one's problem, yet be sure to be as comprehensive as possible when filling out this form. You must consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait on an e-mail to arrive. Facebook operates on West Coastline time, so anticipate your email to get here as necessary within three to five company days.
Approach 3: Submitting an Appeal for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been impaired (or isn't really presently disabled), you will not have the ability to send a charm.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Type in your Facebook e-mail address. You can likewise use a telephone number below.
4. Type in your complete name. See to it the name provided here straight matches the name on your account.
5. Click Choose Files. You'll additionally should publish an image of an ID-- be it a vehicle driver's certificate, an authorization, or a passport photo.
- If you don't have a picture of your ID readily available, take one currently and send it to on your own using email so you could download it to your desktop.
6. Click on a file location. For instance, you may click Desktop below.
7. Click your ID image. This will certainly post it to the Facebook type.
8. Kind information right into the "Additional Info" box. This is the space in which you could warrant the awakening of your account. Take into consideration including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for testimonial. Please note that you might not get a feedback for several days.
- If you don't obtain a response within a week, try resubmitting your form.
Technique 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is below the "Password" field in the top right edge of your display.
3. Enter your name, email address, or phone number. Make certain you can access whichever platform you decide to select.
4. Hit Enter.
5. Click Continue.
6. Inspect your selected medium of communication for a code. For instance, if you provided your telephone number, you must get a message with a code.
- If you pick e-mail, check your Spam folder.
7. Kind your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You can likewise decide to log out of your account on all tools if you assume your account has been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has efficiently been reset throughout all Facebook platforms (e.g., mobile as well as desktop computer alike).