How To Contact Facebook Support Team
Approach 1: Using Facebook Resources
1. Open Up the Facebook Help Center web page. If you aren't currently logged into Facebook, you'll require click the Log In button in the leading right edge of the page to enter your Facebook e-mail address as well as password.
2. Testimonial the choices toolbar. This is at the top of the display, directly under the search bar-- you'll need to drag your computer mouse cursor over each choice to view its subsections. Your alternatives include the following:
- Making use of Facebook - This section of the Help Center covers standard Facebook capability, consisting of how-tos on friending, messaging, and account production.
- Handling Your Account - Covers items such as your login and also your profile settings.
- Personal privacy and also Security - Addresses account safety and security, unfriending individuals, and also hacked/fake accounts.
- Plans as well as Reporting - Covers standard reporting (abuse, spam, and so on) along with managing a deceases person's Facebook account and reporting hacked or phony accounts.
- You can additionally look into the "Questions You May Have" and also "Popular Topics" sections on this page, because they cover typical issues and also complaints.
3. Select a pertinent section. As an example, if you're having a trouble with an impostor account, you 'd pick the "Privacy and Safety" area and then click Hacked and Fake Accounts.
4. Testimonial added choices. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will bring up a collection of actions that discuss ways to treat your circumstance.
- For example, Facebook suggests handling an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, after that complying with the on-screen instructions.
5. Use the search bar to accelerate your procedure. To do this, just click on the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and also key in a couple of words associated with your issue. You ought to see numerous tips turn up in a drop-down menu below the search bar.
- For example, you might type in "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar here only links to Facebook's pre-written articles-- if you're searching for a response to a particular issue not covered in the Help Center, miss ahead to the Neighborhood page.
6. Open Up the Ads Help Center page. If your business or page is having concerns with advertisements, your concerns are usually dealt with in this area.
- To explore advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For troubles with advertising, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you cannot discover your current problem noted throughout the Help Center, your best choice is to look for it in the community forums here.
- You'll see a search bar at the top of this page-- you can search for subjects (e.g., handicapped accounts) from here.
Technique 2: Sending a Problem through the Bbb
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This gets on the reduced appropriate side of the page beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Qualification Questions type. Below, you'll need to click the "Yes" or "No" checkbox for each of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to begin filling in the kind again.
6. Click Proceed. If you wish to change the language of the list below kinds, you have to first click the "Select Language" bar in the leading left edge of the screen and afterwards click your recommended language.
7. Submit the problem form. This will certainly vary from one person to another based upon one's personal info as well as the nature of one's grievance, however be sure to be as detailed as possible when filling out this form. You need to consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Await an e-mail to get here. Facebook operates on West Coast time, so expect your e-mail to arrive appropriately within 3 to five service days.
Technique 3: Submitting a Charm for a Handicapped Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been disabled (or isn't currently disabled), you won't have the ability to send an appeal.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You could also utilize a phone number right here.
4. Type in your full name. See to it the name listed here straight matches the name on your account.
5. Click Choose Files. You'll also need to post a photo of an ID-- be it a vehicle driver's certificate, a permit, or a passport photo.
- If you don't have an image of your ID offered, take one now and also send it to yourself through e-mail so you could download it to your desktop.
6. Click a file location. As an example, you might click Desktop right here.
7. Click your ID picture. This will certainly post it to the Facebook kind.
8. Kind details right into the "Additional Info" box. This is the area where you can warrant the awakening of your account. Take into consideration consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for review. Please note that you might not obtain an action for numerous days.
- If you don't receive a reaction within a week, attempt resubmitting your type.
Method 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is underneath the "Password" field in the top right corner of your screen.
3. Enter your name, e-mail address, or contact number. See to it you can access whichever platform you opt to go with.
4. Struck Enter.
5. Click Continue.
6. Inspect your chosen medium of communication for a code. For example, if you noted your phone number, you must get a text with a code.
- If you pick e-mail, examine your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once again. You could also choose to log out of your account on all devices if you believe your account has been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has efficiently been reset across all Facebook systems (e.g., mobile as well as desktop computer alike).